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This support content refers to the XML VIN decoder service. If you require support for your licensed data or media content, please call 1 (877) GET-VINS or email
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Requirements
A basic understanding of programming methodology is required in order to implement the XML VIN decoding service. DataOne Software will provide limited support via email relating only to the connection and transmission integration processes, as well as questions relating to data.
Integration: How to get started
If you have not already signed up for your free 15-day trial, click on the link to the right to create an account. You will receive an automated email within minutes containing a URL for the service, your credentials, and all the information you'll need to start submitting VINS to the service and receiving back XML responses.
To the right you'll find a few helpful download links, including a comprehensive product usage guide and sample XML responses. Below you can find links to external resources to help you get started using XML with your programming language of choice, as well as a few code samples that illustrate how to interact with the web service.
Resources: XML Parsing
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Helpful Links
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URLS |
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Code Samples
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FAQ:
| [ + ] How often is data updated? |
| Data is updated on a daily basis, and images are updated weekly. |
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| [ + ] Where does your data come from? |
| Our data is sourced OEM direct, and we also use a variety of other tier one sources for various specialty data or media. |
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| | | [ + ] My 15 day trial expired, and/or I have reached my VIN limit, how can I keep using the system for development/evaluation? |
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to let them know of your need. Typically we want to understand what your business requirements are, and gather some information before extending a trial account. |
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| [ + ] I do not see any photos, do you provide photos? |
| Yes we do, but they are not enabled by default.
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to let them know of your requirements for this media and we will be happy to enable this on your account, and provide you with the base URL to access it. We will need your account name in any communication. |
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| | | [ + ] I did not receive an email after the trial signup, what is the problem? | | Please check your junk mail or spam filters. Occasionally our automated email is blocked. If you need it to be resent,
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and it can be resent to you at the same or different email address. | | | |
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