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The ability to efficiently repair today’s complex vehicles depends on the confidence you and your customers have in the quality, accuracy, and availability of option-level, vehicle-specific information. Repair shops, dealerships, shop management platforms, and providers of diagnostic tools and services can benefit from complete vehicle-specific data driving their ability to perform pre- and post-repair scanning, ADAS calibrations, trouble code interpretations, OEM service procedures, and diagnostics.
DataOne’s service schedules and vehicle-specific maintenance data products are ideal for platforms offering service-related Customer Retention Programs. DataOne complements the CRM’s identification of the vehicle to deliver mileage or age-driven maintenance recommendations that mirror those in the owner’s manual. This messaging can be further enhanced by adding HTSA Recall data.
Additionally, OEM-derived scheduling and logistics tools ensure that customers always receive the optimal, most timely information about their vehicle servicing needs. Service notifications can help the used car department determine when it may be appropriate to consider additional messaging related to a purchase or trade-in offer.
DataOne’s services can help determine the exact option-level configuration of customer vehicles to make an effective trade-in offer or compelling upsell.
DataOne’s OEM-derived guidelines support interval adjustments for geographic conditions, regional traffic patterns, and vehicle use patterns. More frequent messaging can result in more revenue for your business.
DataOne provides a personalized account service experience, with support tailored to your needs and industry-leading response rates.
All OEM data is cross-checked against vehicle service manuals for additional verification.
Most service providers use catalog data to order replacement parts, which are often referenced back to an industry standard such as ACES. However, this can be a manual and error-prone process, costing businesses both money and time. The ability to utilize the vehicle’s VIN to tie the vehicle to the appropriate catalog records is a powerful tool that can automate this process, remove potential end-user error, and ensure it is as efficient and accurate as possible.
DataOne correlates its OEM-based data to ACES aftermarket parts standards, produced by Autocare.org, to provide you with the appropriate codes for your ROs. This supports total alignment with parts, fluids, capacities, and labor times produced by industry mainstream sources.
