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Press Releases

DealerSocket Increases Average Service Appointments and Repair Order Dollar Value With Help from DataOne’s Service Schedules Data


DataOne Software, a division of Dominion Enterprises, today released a case study detailing how its OEM-recommended service schedule data has helped DealerSocket’s dealer clients increase their average number of service appointments and dollar value per repair order (RO). DataOne Software is a leading provider of automotive vehicle data and software solutions.

DealerSocket-LogoDealerSocket, headquartered in San Clemente, CA, offers a comprehensive and integrated suite of cutting-edge products, from sales and marketing, to inventory management and vehicle services. Their Service Scheduler and Mobile Check-In products, both part of their Dealership Service product suite, rely on DataOne’s accurate and OEM-specific service schedule data to provide a highly relevant, vehicle-specific experience for their dealers’ customers. “Some of our dealers have seen as much as a 20% increase in multiline ROs since leveraging DealerSocket’s Mobile Check-In app,” said Logan Nichol, Product Manager for DealerSocket. “DataOne’s OEM recommended service schedule data has been a large contributing factor to the increase in RO line codes.”

“Our Dealership Service solution is only as successful as the data that drives it,” said Nichol. “We trust the accuracy and reliability of DataOne’s OEM-defined vehicle servicing data. It’s all seamless to our dealer clients and their customers.”

"We are happy to be part of DealerSocket's success story, supporting their innovative service products with OEM service schedule data optimized for an engaging user experience,” said Jake Maki, Vice President and General Manager of DataOne Software. "DealerSocket has done an excellent job of leveraging our data to provide their dealer clients with a product that drives increased revenue and customer retention."

Click on the link below to learn more about how DataOne’s vehicle service data has helped improve DealerSocket’s suite of dealership service products.

DealerSocket-Case-Study

 

Topics: Automotive Data, VIN, Case Study, Service Data